ENHANCED VISION Merlin Ultra User Manual download pdf (Page 28)

TROUBLESHOOTING

1. No Power to Merlin ultra

• Push the Power button on Merlin ultra’s control panel. A light

next to the Power button should illuminate, indicating the power

is turned on.

• Make sure the power supply cord is completely plugged into the

AC outlet.

• Make sure the two parts of the power supply cord are securely

connected.

• Make sure the power supply cord is completely plugged into the

DC 5V IN jack on the back of the viewing stand base.

• Check the power strip/surge protector’s on/off switch and circuit

breaker if Merlin ultra is plugged into one.

2. Blurred or Out-of-Focus Image

• Clean the protective glass covering the camera with the non-

abrasive lens cleaning cloth provided with your Merlin ultra.

• Clean the monitor screen with a non-abrasive cloth sprayed with

a glass cleaning solution.

• Turn the

Auto Focus ON or OFF to adjust the specific type of

focus needed. Please see page 27 for more details.

• Make sure the target material is steady on the tray. It might take

a few moments for the camera to achieve perfect focus after

motion has stopped. This is normal.

Troubleshooting

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ENHANCED VISION Merlin Ultra User Manual Page 28